Overview

Moishi Egypt, a leading dessert company, specializes in mochi ice cream, combining Japanese tradition with modern flavors. As it expands, the company aims to implement Odoo ERP to improve operations, focusing on inventory, sales, production, and accounting.

The Challenge

Moishi faces several challenges, including managing multi-location operations, requiring customization for its unique offerings like mochi and bubble tea, staff training for ERP adoption, and streamlining accounting for tracking costs and profits.

The  Solution

Odoo ERP offers solutions like real-time inventory tracking, multi-site management, and custom modules for product management. Integration with third-party services like Datanuum enhances customer loyalty through points and voucher systems.

For seamless voucher and loyalty management, Odoo POS integrated with third-party tools like Datanuum. This integration enables Moishi to manage customer points, vouchers, and loyalty rewards directly through the POS system. Staff can easily apply discounts and promotions during checkout, enhancing customer satisfaction and simplifying the management of loyalty programs.

Moishi's offerings, such as mochi ice cream and bubble tea, come in a variety of flavors and customizable combinations, which may not fit into a standard POS setup. Customization of the POS module is required to manage these product variations, promotions, and combos.

The Impact

The ERP will improve operational efficiency, enable data-driven decision-making, support scalable growth, and enhance customer experience through better order tracking and personalized services.